Dining Halls, R&DE Auxiliaries, and Hospitality

Dining Halls

Proximity Alerts/Notifications

  • Given the challenge of staff consistently social distancing in a kitchen environment, as a best practice, technology, including wearable proximity alert systems/software applications, should be used to remind staff and guests to separate when possible.
  • Review data to look at where social distancing has been a problem and implement solutions to increase dispersion.

Designated Workstations

  • Fully functional separate workstations with all supplies/tools/equipment needed for staff to complete job duties that doesn’t require frequent moving through the kitchen
  • Table workspaces separated by partitions
  • Staff/Customers assigned to one designated dining hall
  • Reduce the amount of contact tracing needed.

Enhanced Sanitation

  • Purell Foodservice Surface Sanitizer that eliminates COVID-19 in 60 seconds used in dining and retail units to sanitize frequently touched surfaces.
  • Increased frequency of cleaning and sanitizing throughout dining and retail units.
  • Mobile hand sinks provided to ensure students wash hands before entering the servery.
  • Expecting PurTabs to start electrostatic cleaning in dining units.

Roles to support Enhanced Sanitation

  • Assistant Director for Food Safety, Workplace Safety
  • Assistant Director, COVID Recovery and Special Projects – Reopening planning, COVID-19 virus mitigation, research other similar operational plans for reopening, office, restroom, locker room, kitchen, dishroom and dining hall reconfiguration, HVAC and environmental controls, MCP project liaison, IT projects liaison, creating special policies and procedures for Executive Director to review, Isolation Meal delivery program, food pantry,  Bewell gardens.
  • Food Safety and Sanitation Ambassadors – These positions report directly to the A.D. of Food and workplace safety. They coordinate daily health check information with HR and dining management. Ensure all staff and guests are wearing face coverings at all times, wash hands appropriately, and observe social distancing protocols. Training of staff and ensure proper cleaning and sanitation guidelines are followed. Monitor food temperatures, and conduct incident investigations and reports to A.D of food and workplace safety.

Hospitality & Auxiliaries retail locations and Munger Market

Residential & Dining Enterprises (R&DE) will continue to offer essential dining services to the Stanford campus, with a modified schedule that acknowledges the reduced campus population and supports social distancing. Please note that retail locations will continue to be open during shelter in place and the summer, please visit our website for the most up-to-date Operating schedule, which is subject to change should circumstances warrant. https://rde.stanford.edu/hospitality/hours-service

Pre-order your meals or groceries from the R&DE Food TOGO App, ensuring social distancing and the convenience of being notified when your meal is ready for pick up. https://rde.stanford.edu/hospitality/food-togo

We encourage students, faculty, and staff to use the R&DE Food TOGO App to pre-order menu items and groceries for pick up or curbside delivery.

R&DE Stanford Guest House at SLAC

The Stanford Guest House continues to be open to Stanford staff and faculty as well as First responders. To enquire and make reservations, please use the following link: https://ussg.webhotel.microsdc.us/

Face coverings: Everyone must wear a face-covering coming into the dining halls, all staff working in the dining halls must wear face coverings at all times

Handwash sinks: Hand wash sinks are in front of every cashier station; students and all other customers are required to wash hands before entering the servery.

Contactless readers: Students handling their own card self-check-in with RFID readers; no intervention from a cashier

To-go meals: All food to be provided in all-disposable, prepackaged containers; students can make selections and fill a plastic bag provided in the dining hall; no student own backpacks are permitted in the servery.

Directional Traffic: Floors marked with arrows directing the flow of traffic – entry, movement within the server, and exit.

6-Foot Separation: Signs on the floor indicate proper spacing for lines, also indicating one person per counter within the servery.

Limited Capacity: No more than 25% of maximum occupancy allowed into the servery at the same time monitored and regulated by staff.

Seating: No seating will be made available inside or outside of the dining halls;  all seating is removed or blocked off.

Reduction in droplet spread: additional barriers on top of sneeze guards in the servery separating staff from guests and additional barriers in other places where social distancing may be compromised.

Maintenance Operations: 

Maintenance Staff Entering Student Residences or Dining Halls will wear face-covering when entering any facility.

Maintenance Staff Entering Student Rooms/Apartments:

  • Maintenance staff should not work in a room/apartment with a resident present.  If a resident…
    • is not present, the technician should proceed with work as usual.  Technicians should wear standard PPE for their role (nitrile gloves and eye protection).
    • is present, the technician should kindly ask the resident(s) to leave the room/apartment and provide an estimated duration of work. If this is inconvenient for the resident, the work order can be rescheduled. When the room/apartment is empty, the technician should proceed with work as usual. Technicians should wear standard PPE for their role (nitrile gloves and eye protection).

Community Access Response Enterprise (CARE): 

Regular Assigned Duties

The Community Access Response Enterprise (CARE) Team is staffed by a third-party security vendor, Allied Universal. Typically, we have 3-5 team members supporting R&DE operations after hours and on the weekends. They assist with the following:

  • Lockouts
  • After-hours check-ins
  • Check all exterior doors of buildings after hours
  • Support the Duty Supervisor and Emergency Response Supervisor Programs as needed (for instance, if a student is entrapped in an elevator, the CARE team will sit next to the elevator and talk with the student until KONE arrives and rescues them)
  • Respond to door alarms (propped or other reasons)
  • Respond to Dining walk-in refrigerator alarms if the temperature starts to rise
  • Check in keys from vendors who work later into the evening (after the key distribution window closes)
  • Escort vendors and others related to projects in occupied buildings
  • Assigned as “security” for special events
  • Fire watches in occupied buildings if there is an issue with the fire alarm system
  • Sourcing beeping/noise disturbances
  • Sourcing reported water back-ups and other utility concerns
  • Report any suspicious behaviors to Stanford Public Safety

Special Duties related to COVID-19

During this diminished occupancy on campus with several residences closed or limited occupancy, the CARE Team staffing is upgraded to include 4 additional flex officers patrolling at night to help ensure the safety of open and closed R&DE facilities, including the assets and personal belongings within closed buildings.  This enhanced program supports a larger initiative to provide a greater security presence on the Stanford Campus, and in particular, in and around student residences.